Shipping Policy - Silaikarhai.pk

Last Updated: July 31, 2025

At Silaikarhai.pk, we are committed to delivering your beautiful embroidered pieces to you in a timely and efficient manner. Please review our shipping policy below for details regarding delivery timelines, charges, and international orders.

1. Delivery Timelines

  • Ready-to-Wear Orders: For our exquisite ready-to-wear collections, orders are typically processed and dispatched within 2-3 business days from the date of order confirmation.

  • Domestic Delivery (Within Pakistan): Once dispatched, domestic orders usually take an additional 3-5 business days to be delivered, depending on your specific location within Pakistan.

  • International Delivery: Delivery times for international orders vary significantly based on the destination country and local customs clearance procedures. Estimated delivery times for international shipments will be provided at the time of checkout.

For any specific queries regarding the delivery timeline of your order, please do not hesitate to contact our customer service team.

2. Delivery Charges

  • Domestic Orders: Delivery charges for orders within Pakistan are calculated based on the type of products ordered and your selected delivery location. These charges will be clearly displayed at checkout before you finalize your purchase.

  • International Orders: Shipping charges for international orders are determined by the weight of the package, the destination country, and the chosen shipping method. These charges will be calculated and displayed at checkout.

  • Non-Refundable Charges: Please note that all delivery charges are non-refundable once an order has been shipped.

3. International Orders & Customs/Duties

  • Customer Responsibility: For all orders shipped outside of Pakistan, Silaikarhai.pk does not take responsibility for any additional charges that may be levied by local authorities or governments. This includes, but is not limited to, customs duties, import taxes, brokerage fees, or other charges.

  • Payment of Charges: These customs duties, taxes, and any other associated charges are solely the responsibility of the customer and must be borne by the recipient. We advise international customers to check with their local customs office for potential charges before placing an order.

  • Refusal of Delivery: If an international order is refused by the customer upon delivery due to customs duties or other charges, the order may be abandoned, and no refund will be issued. Any costs incurred by Silaikarhai.pk due to the refusal of delivery will be deducted from any potential refund or charged to the customer.

4. Order Tracking

Once your order has been dispatched, you will receive an email or SMS with a tracking number and a link to track your shipment's progress.

5. Contact Us

For any further questions or assistance regarding your order's delivery, please contact our customer service team:

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